Citibank Personal Loans Review 2024 (2024)

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Who are Citi Personal Loans Best For?

Citibank is best for borrowers who already have a relationship with the bank and feel comfortable with the company. If you only want a small amount of money and don't need it right away, Citi could be a good option for you. The bank's customer service is also available seven days a week, so the company will be able to answer any questions you have throughout the week.

Citi Personal Loan Details

Citi loan amounts range from $2,000 to $30,000, and the company accepts loan applications from residents of all 50 states and Washington, DC.

Depending on your credit score and other financial factors, your APR will range from 11.49% to 20.49% APR.

You need to have a Citi deposit account open for at least 12 months, as well as an annual income of at least $10,500 to qualify for a Citi loan. Eligibility also depends on your credit score and other financial factors. You aren't able to have a coborrower or cosigner on your loan.

Citi's repayment term lengths range from one to five years. You can pay off your loan early with no penalty, and the company doesn't charge origination fees. You'll incur a $25 late fee, and Citi also ups the interest rate by 2% for borrowers 60 days behind on repaying their loan

You'll get your money as a mailed check within five business days, which is slower than with many comparable lenders. You may also be able to get the money via direct deposit more quickly.

There is no option to prequalify for a loan, meaning if you want to know your rates from Citi, you'll have to undergo what's called a hard credit inquiry. A hard credit inquiry gives the lender a comprehensive view of your credit history, but may negatively impact your credit score.

See our picks for the best debt consolidation loans»

Citi Personal Loan Pros and Cons

ProsCons

No prepayment penalty or origination fee. You're able to pay off your loan without incurring an additional fee. Citi also won't charge you an origination fee, which is an amount of money deducted from your loan balance when funds are disbursed.

Only available to existing Citi customers.You must have a Citi deposit account open for a minimum of one year before you can apply for a loan.

Rate discount with Autopay. You'll receive a 0.50% interest rate discount when you sign up for automatic payments on your loan.

Late fees. You'll be charged a $25 late fee, and Citi also ups the interest rate by 2% for borrowers 60 days behind on repaying their loan

Unable to add a cosigner to your loan application. If your credit score isn't in the best shape and you are hoping to add a cosigner to your loan to increase your chances of approval, you can't do so with Citi.

Poor Better Business Bureau score.The BBB has given Citi an F rating,

Slow loan funding.It can take up to five business days to receive your money. Other lenders offer same-day funding if you need your money more quickly. However, Citi says its customers can get the money the same day.

How to Apply for a Citi Personal Loan

1. Open an eligible Citi account and maintain it for 12 months.Unlike most lenders, who have more lax eligibility requirements, you'll need to be an established Citi customer before you can take out a loan from the bank.

2.Submit an application. You'll need to input personal information, such as your name and Social Security number, as well as details about your income.

3.Review loan offers and pick the one you can afford.After you submit your information, Citi will give you different term options. A shorter term length means larger monthly payments — but you'll save more in interest.

4. Accept your loan terms and plan for repayment. After you sign the document accepting your loan terms, your loan will be approved and funded. Make sure you've worked your loan payments into your budget — late payment may add significant costs to your loan.

Citi Personal Loans Competitors

Citi personal loans vs. Avant personal loans

Avant Personal Loan is the best for borrowers with a shakier credit history, as its minimum credit score is only 600. While the minimum credit scores for Citi is undisclosed, you'll likely need a good credit score to qualify for a loan.

Avant loan amounts range from $2,000 to $35,000. The minimum amount you're required to borrow varies by state. Avant offers loans to all 50 states and Washington, DC. Citi also lends to borrowers in all 50 states and Washington, DC, and has a loan amount range of $2,000 to $30,000.

Avant has an up to 4.75% in administration fees with an undisclosed late fee and returned payment fee. Citi has a $25 late fee, and Citi also ups the interest rate by 2% for borrowers 60 days behind on repaying their loan.

Citi personal loans vs. Best Egg personal loans

Best Egg Personal Loan is an excellent lender for borrowers who need a loan to fund quickly in a pinch. About half of Best Egg customers will receive their money the day after applying for the loan. It can take up to five business days to receive your money with Citi.

Best Egg charges an origination fee between 0.99% and 9.99%, while Citi doesn't charge an origination fee at all.

Citi Personal Loans Frequently Asked Questions

How long does it take to get a loan from Citibank?

It may take up to five days to receive your money from Citi.

Does Citi do a hard pull for a personal loan?

Citi does not give you the option to prequalify for a loan. Therefore, you must submit a full application to learn if you qualify for a loan and at what interest rate. That process includes a hard credit pull.

Does Citi do a credit hard pull for a personal loan?

Citi does not give you the option to prequalify for a loan. Therefore, you must submit a full application to learn if you qualify for a loan and at what interest rate. That process includes a hard credit pull.

What is the maximum amount I can borrow with Citi personal loan?

Citi offers personal loans of as much as $30,000 to qualified borrowers.

What credit score is required for a Citi personal loan?

Citi does not publicly disclose the minimum credit score it will consider for personal loan applicants. However, you'll likely need a good credit score to qualify for a loan.

Does Citi do a hard pull when applying for a personal loan?

When you apply for a Citi personal loan, the bank will do a hard pull of your credit report before you can be approved. This is likely to result in a small decrease in your credit score for a short period of time.

Is Citibank Trustworthy?

The Better Business Bureau, a nonprofit organization focused on consumer protection and trust, gives Citibank an F rating. The BBB determines its ratings by taking stock of a company's responses to consumer complaints, openness about business practices, and honesty in advertising.The BBB gives the bank this bottom-grade rating because of its failure to respond to complaints made against the business and a government action against the business.

In September 2020, the Commodity Futures Trading Commission ordered three Citibank affiliates to pay a $4.5 million fine for failing to properly store audio recordings, which were deleted. Citi has also been at the center of another recent scandal. In October 2020, the federal government fined Citi $400 million over its failure to fix prevalent risk management concerns.

You might consider a different lender if Citi's low BBB score and recent scandals bother you.

Why You Should Trust Us: How We Rated Citi Personal Loans

We rate all personal loan products in our reviews and guides on a 1-5 scale. The overall rating is a weighted average that takes into account seven different categories, some of which are judged more heavily than others. They are:

  • Interest rate (20% of rating)
  • Fees (20% of rating)
  • Term lengths and loan amounts (15% of rating)
  • Funding speed (15% of rating)
  • Borrower accessibility (15% of rating)
  • Customer support (7.5% of rating)
  • Ethics (7.5% of rating)

Each category's weighting is based on its importance to your borrowing experience. Rates and fees have the most direct impact on the overall cost of your loan, so we weigh those the most heavily. Customer support and ethics are still very important parts of the borrowing experience, but do not directly tie to a personal loan's terms, so they have less of an impact on the overall rating.

Ryan Wangman, CEPF

Loans Reporter

Ryan Wangman was a reporter at Personal Finance Insider reporting on personal loans, student loans, student loan refinancing, debt consolidation, auto loans, RV loans, and boat loans. He is also a Certified Educator in Personal Finance (CEPF).In his past experience writing about personal finance, he has written about credit scores, financial literacy, and homeownership. He graduated from Northwestern University and has previously written for The Boston Globe.

Elias Shaya

Compliance Associate

Elias Shaya is a Compliance Associate on the Personal Finance Insider team based in New York City, whichensures content accuracy and editorial independence so readers are always getting up-to-date and objective financial advice.The team also works to minimize risk for partners by ensuring language is clear, precise, and fully compliant with regulatory and partner marketing guidelines that align with the editorial team. Elias is the point person for the loans sub-vertical and works with the editorial team to ensure that all rates and information for personal and student loans are up-to-date and accurate.He joined Insider in February 2022 as a fellow on the compliance team.

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Citibank Personal Loans Review 2024 (2024)
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